Engage your customers in personalized fashion via automated workflows
The Swym + Shopify Flow integration enables you to create automated workflows based on specific actions that users have performed. Workflows are created in Shopify Flow using three basic concepts – Triggers, Conditions and Actions. Triggers are events on your store that invoke the workflow, Conditions define the rules for when a workflow should run and Actions define the tasks to be performed as part of the workflow.
The Swym integration provides the triggers for your workflows anytime users engage with our app(s) installed on your Shopify Plus store. You can then define rules and follow-on actions in your workflow using the Shopify Flow Designer for the workflows that you’d like to create. Visit the Shopify Flow overview page if you’d like more information on how to leverage Shopify Flow for your store.
The Swym – Shopify Flow connectors support the following triggers currently:
To configure workflows that help automate across apps, you can review the list of supported Shopify Flow connectors here
When a user performs one of the supported app actions listed above, such as adding an item to their Wishlist, the Swym+Shopify Flow integration will trigger an event with the necessary metadata that can be handled by a complementary action to enable the workflow that you desire. The event metadata includes the user’s email address and the relevant product attributes.
You have the option to define rules that dictate when the workflow would run by adding Conditions to your flow. And when those rules are met, the actions you define in your Flow, such as sending a reminder email for that Wishlist item, will be invoked as part of your workflow. After configuring your flow, you can publish that live on your store and any app actions after that will trigger the workflow automatically. You can review Shopify’s help docs here on how to create workflows using Shopify Flow for your store.
The Shopify Flow integration is supported on a Starter plan or higher.
We are constantly adding to the scope of our integration based on customer needs and requests. Please email us with details of your workflow and we’ll work with you to figure out how we can make that happen.
Looking for more specifics on our technology integrations? Please review our help documentation, or email us with your question.