CUSTOMIZATION SERVICES

Build Your Swym Experience

In-house customizations for Wishlist and Back in Stock, aligned with your storefront and goals.

~50K
Shopify Brands Trust Swym. Because it works.

★★★★★ Over 1.3K 5 star reviews

User interface showing a wishlist with customizable options for icon position, icon type, button style, and colors, connected by dotted lines to a mobile screen with item listings.

Service Pillars

Our customization services help brands extend Swym beyond out-of-the-box functionality.

Wishlist experience to align seamlessly with store branding, theme capabilities & your business needs.

Experience Revamps

End-to-end redesign of the Wishlist interface to match custom themes, branding guidelines, and non-standard storefront layouts.

Advanced Touchpoints

Custom entry points for Wishlist interactions, including floating components, header icons, quick-save actions, list selection, and “save for later” modules across product detail pages (PDPs), product listing pages (PLPs) and the cart page.

Product Grid & Data Enhancements

Display custom product or variant information - such as metafields, labels, variant selectors, badges, or upsell indicators (for example, free gift eligibility or sample product), directly within Wishlist page and product grids.

Enhanced Wishlist Functionality

Addition of custom UI and interaction features on the Wishlist page, including sorting, filtering, drag-and-drop for reordering of products, bulk add-to-cart actions for selected items, and other store-specific capabilities tailored to merchant requirements.

B2B Wishlist Experiences

Designed for B2B use cases, enabling bulk add-to-cart actions, quantity management, list exports (CSV or PDF), internal notes, and customer-to-sales-representative interactions for assisted purchases - such as list-specific chatbot or inquiry workflows.

Advanced Back in Stock implementations that go beyond standard alert forms.

Branded Capture Experiences

Custom alert subscription forms built to match unique product page layouts and theme-specific UI patterns, including support for variant selectors and variant details within the subscription form.

Subscriptions on the Collection Pages

Display Back in Stock subscription options directly on product tiles within collection and listing pages.

Combined Alert & Newsletter Subscriptions

Enable customers to subscribe to Back in Stock alerts while simultaneously opting into marketing communications or newsletters.

Subscription Status View

Build custom “Subscribed Product Status” section where customers can view the products they’ve subscribed to and track product availability.

Have a specific use case in mind?
Tell us what you’re looking to build and our team will evaluate the best approach.

Request a Customization
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The Impact of Custom Experiences

Customizations are designed to improve customer engagement and drive measurable business outcomes. Below is a snapshot of key performance metrics observed over a 90-day period before and after customization.

+18%

Average Order Value uplift driven by high-intent users

+15%

Revenue influenced by Wishlist and Back in Stock workflows

+27%

Increase in wishlist actions

+21%

Increase in alert sign-ups

Customizations Lookbook

Real examples of how brands have customized Swym to align with their storefront design, user experience, and business workflows.

Online wishlist page on Subimods website showing six Subaru car parts including coolant, coilover covers, rear extenders, crank pulley, fender side marker, and brass shifter bushing with prices and add to cart buttons.
SUBIMODS

Subimods

requested the WL page to match their collections page exactly. We ensured the WL page includes all collections page features, allows customers to reorder products via drag-and-drop, and enables product sorting.

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Popup form asking to enter email address to be notified when an item is back in stock, including a checkbox to agree to marketing emails from Dubarry of Ireland and a submit button.

Dubbary of Ireland

We implemented a custom back-in-stock subscription form that contains their store branding and can be called from not just the PDP but also on the PLP and other product grids

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How It Works: From Concept to Code

Our customization workflow is built for speed and technical precision, ensuring that your custom features are scalable and won't interfere with your existing store architecture.

01

Technical Evaluation & Design Review

We start by reviewing your customization request along with the design files or references you provide. Our team assesses the technical feasibility and how the custom logic will interact with your current theme.

02

Scoping & Transparent Quoting

Based on the complexity of your requirements and an audit of your store’s code structure, we provide a detailed scope of work and a clear, quote for the project.

Icon of two hands shaking with speech bubbles above, one containing a dot and the other a star, symbolizing communication and agreement.

03

Agreement & Project Kickoff

Once the quote is approved, we move swiftly through the contract signing process. We’ll finalize the timeline and assign a dedicated developer to begin bringing your designs to life.

04

Development in a Sandbox Environment

Our in-house developers build your custom features on a duplicate theme. This allows us to rigorously test for stability, mobile responsiveness, and app compatibility without any downtime or risk to your live store.

05

Deployment & Performance Monitoring

After your final approval, we assist with the code migration to your live theme. We provide comprehensive change logs and monitor your key metrics post-launch to ensure your new features are driving the intended results.

FAQs

Is customization free or paid?

Is customization free or paid?
All customizations are paid. Since the work is built specifically for your store and use case, it requires dedicated development effort and separate billing.

How long does a customization project take?

Timelines vary depending on scope and complexity. As an example, a basic custom Wishlist page revamp aligned with store branding is typically completed within 10 business days.

How do you calculate the cost of a customization?

After evaluating your request, we share an estimated development effort in hours. The final cost is calculated by multiplying the estimated hours by the hourly rate.

What is your billing rate?

Our customization services are billed starting at $50 USD per hour.

How is payment handled?

Once the quote is approved:-
-
For customizations above $300, payment is split into two parts: 50% upfront and 50% after completion.-

- For customizations up to $300, the full amount must be paid upfront before development begins.

Can I share my own design or layout for the customization?

Yes, absolutely. Sharing design files or layout references upfront helps us build the final experience more efficiently and minimizes back-and-forth during implementation.

Do you work directly on the live theme?

No. We always work on a duplicated theme. By default, we clone the live theme, or another theme specified by the merchant, to ensure the live storefront remains unaffected during development.

Do you support headless or highly customized Shopify setups?

Yes. Headless and highly customized storefronts are supported and evaluated on a case-by-case basis during the feasibility assessment.

Can I change requirements after the project has started?

We generally do not recommend changing requirements once a project is in progress. However, if a change is business-critical, we revisit the evaluation phase to assess the additional effort involved and share an updated cost estimate. Work on the new requirement begins once both parties agree to the revised scope and cost.

For very minor changes that require less than 90 minutes of effort, we typically absorb the cost.

How will I be kept informed about project progress?

For projects extending beyond one week (5 business days), we share weekly previews along with a summary of completed items. This process is also documented in the Statement of Work (SOW) shared before the project begins.

Have a specific use case in mind?

Tell us what you’re looking to build and our team will evaluate the best approach.

Let’s build the perfect wishlist experience

and it all starts right here!

Every store is unique—your wishlist should be too! Share your details, and our team will help tailor the Wishlist Plus experience to match your brand perfectly.

45K+ brands trust Swym

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