Engage your customers with powerful omnichannel marketing. Make every journey count.
The Swym dotDigital integration enables you to personalize your email campaigns based on your customer’s shopping journey.
Send automatic product back-in-stock notifications, price drop and low stock alerts on items in their Wishlist, browse & cart abandonment emails and more to engage your customers better and improve conversions.
Enable super-targeted, highly relevant email to drive more sales with the following:
Incorporate Swym shopping journey data into your dotDigital triggered email campaigns.
The Swym app leverages the dotDigital APIs to send out personalized emails to users, triggered by their app actions. The first step is to provision the Swym integration on the dotDigital account to be able to send transactional emails including setting up the authentication for the app. After the integration has been provisioned in dotDigital, the templates for the various message types that have been enabled need to be created on the dotDigital account and those template-ids associated with the appropriate messages as part of the app’s configuration settings.
Once the triggers have been set up, the Swym apps keep track of user actions and product events to ensure that the necessary triggers are invoked to send the relevant messages for those events to the right set of users. The app will reference the templates that had been set up for each message type along with the relevant data for each message and route the emails via dotDigital.
The Swym+dotDigital integration is supported on a Starter plan or higher.
Looking for more specifics on our technology integrations? Please review our help documentation, or email us with your question.
Helping e-commerce brands craft a more seamless experience for their customers
